General terms


These terms of use govern your use of our site. Please read these terms in full before you use this Website. If you do not accept these terms of use, please do not use this Website. Your continued use of this site confirms your acceptance of these terms.

You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity. You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software. You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent. You must not use our website to transmit or send unsolicited commercial communications. You must not use our website for any purposes related to marketing without our express written consent.

This Website may be used for your own private purposes and in accordance with these terms of use. You may print and download material from this Website provided that you do not modify or reproduce any content without our prior written consent.

You may not use the Website for any of the following purposes:
– in any way which causes, or may cause, damage to the Website or interferes with any other person’s use or enjoyment of the Website;
– in any way which is harmful, unlawful, illegal, abusive, harassing, threatening or otherwise objectionable or in breach of any applicable law, regulation, governmental order;
– making, transmitting or storing electronic copies of Content protected by copyright without the permission of the owner.

All reasonable measures are taken by us to ensure that this Website is operational all day, every day. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable at any time.
Where possible we always try to give advance warning of maintenance issues that may result in Website down time but we shall not be obliged to provide such notice.

Throughout this Website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this Website you do so at your own risk.
Any party wishing to link to this website is entitled to do so provided that the conditions below are observed:
(a) you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;
(b) you do not misrepresent your relationship with this website; and
(c) the website from which you link to this Website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.

Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and ,or up to date.
All material contained on this Website is provided without any or warranty of any kind. You use the material on this Website at your own discretion.

You hereby indemnify us and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of our legal advisers) incurred or suffered by us arising out of any breach by you of any provision of these terms of use, or arising out of any claim that you have breached any provision of these terms of use.
Breaches of these terms of use Without prejudice to our other rights under these terms of use, if you breach these terms of use in any way, we may take such action as we deem appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

These terms of use are for the benefit of you and us, and are not intended to benefit any third party or be enforceable by any third party. The exercise of our and your rights in relation to these terms of use is not subject to the consent of any third party.

These terms of use together with our privacy policy constitute the entire agreement between you and us in relation to your use of our website, and supersede all previous agreements in respect of your use of this website.

These terms of use will be governed by and construed in accordance with English law, and any disputes relating to these terms of use will be subject to the non-exclusive jurisdiction of the courts of England and Wales.

Our full contact information can be found on our CONTACT page.


Your privacy and personal information are important to us. Any personal information that you provide to us will be dealt with in line with our Privacy Policy, which explains what personal information we collect from you, how and why we collect, store, use and share such information, your rights in relation to your personal information and how to contact us and supervisory authorities if you have a query or complaint about the use of your personal information.

In running and maintaining our website we may collect and process the following data about you:
1. Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
2. Information provided voluntarily by you. For example, when you register for information or make a purchase.
3. Information that you provide when you communicate with us by any means.

Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website.
We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally. It is statistical data. This statistical data does not identify any personal details whatsoever
You can adjust the settings on your computer to decline any cookies if you wish. This can easily be done by activating the reject cookies setting on your computer.
Our advertisers may also use cookies, over which we have no control. Such cookies (if used) would be downloaded once you click on advertisements on our website.

We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:
1. To provide information to you that you request from us relating to our products or services.
2. To provide information to you relating to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive such information.
3. To inform you of any changes to our website, services or goods and products.
If you have previously purchased goods or services from us we may provide to you details of similar goods or services, or other goods and services, that you may be interested in.
Where your consent has been provided in advance we may allow selected third parties to use your data to enable them to provide you with information regarding unrelated goods and services which we believe may interest you. Where such consent has been provided it can be withdrawn by you at any time.

We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:
1. In the event that we sell any or all of our business to the buyer.
2. Where we are legally required by law to disclose your personal information.
3. To further fraud protection and reduce the risk of fraud.

On occasion we include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data.

In accordance with the Data Protection Act 1998 you have the right to access any information that we hold relating to you. Please note that we reserve the right to charge a fee of £10 to cover costs incurred by us in providing you with the information.

Our full contact information can be found on our CONTACT page.


Lola Gardette Sanzey trading as Nomade Events

Please read the following important terms and conditions in this contract before you buy our services and check that they contain everything which you want and nothing that you are not willing to agree to.

The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 say that in most cases, you can cancel within 14 days. If you agree the service will start within this time, you may be charged for what you’ve used.

The Consumer Rights Act 2015 says:
you can ask us to repeat or fix the service if it’s not carried out with reasonable care and skill, or get some money back if we can’t fix it;
if a price hasn’t been agreed upfront, what you’re asked to pay must be reasonable;
if a time hasn’t been agreed upfront, it must be carried out within a reasonable time.
This is a summary of some of your key rights. For detailed information from Citizens Advice please visit www.citizensadvice.org.uk or call 03454 04 05 06.
The information in this summary box summarises some of your key rights. It is not intended to replace the contract below, which you should read carefully.

This contract sets out:
• your legal rights and responsibilities;
• our legal rights and responsibilities; and
• certain key information required by law.

In this contract:
• We, us or our means Lola Gardette Sanzey trading as Nomade Events; and
• ‘“You”’ or ‘“your”’ means the person(s) buying services from us.
If you don’t understand any of this contract and want to talk to us about it, please contact us by:
• email – lola@nomade-network.com; or
• telephone – 07703 799457 (Lola Gardette-Sanzey)

2.1 If you buy services from us you agree to be legally bound by this contract.
2.2 You may only buy services from us for non-business reasons.
2.3 When buying any services you also agree to be legally bound by specific terms which apply to certain services which will be agreed with you in the event you request such services are provided and we agree to provide them to you, and such terms will form part of this contract as though set out in full here.

3.1 By law, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 say that we must give you certain key information before a legally binding contract between you and us is made (see the summary box below). We will give you this information in a clear and understandable way. Some of this information is also set out in this contract, such as information on our complaint handling policy (see clause 15).

Information we will give you
We will give you information on:
the main characteristics of the services you want to buy who we are, where we are based and how you can contact us the total price of the services including any taxes (or where this cannot reasonably be worked out in advance, the manner in which we will work out the price) the arrangements for payment, carrying out the services and the time by which we will carry out the services how to exercise your right to cancel the contract and the costs of doing so our complaint handling policy

3.2 The key information we give you by law forms part of this contract (as though it is set out in full here).
3.3 If we have to change any key information once a legally binding contract between you and us is made, we can only do this if you agree to it.

4.1 Our “Privacy Policy” is available
4.2 Your privacy and personal information are important to us. Any personal information that you provide to us will be dealt with in line with our Privacy Policy, which explains what personal information we collect from you, how and why we collect, store, use and share such information, your rights in relation to your personal information and how to contact us and supervisory authorities if you have a query or complaint about the use of your personal information.

5.1 We must carry out the services by the time or within the period which you and we agree in writing. If you and we have agreed no time or period, this will be within a reasonable time.
5.2 Our carrying out of the services might be affected by events beyond our reasonable control. If so, there might be a delay before we can restart the services, having made reasonable efforts to limit the effect of any of those events and having kept you informed of the circumstances, but we will try to restart the services as soon as those events have been fixed. Examples of events which might be beyond our reasonable control include but are not limited to:
5.2.1 you change the services (and this means we have to do extra work or make further bookings or arrangements);
5.2.2 we have to wait for your other service providers to complete their work before we are able to carry out the services;
5.2.3 the venue provider cancels the booking for any reason up to and including the day of the wedding;
5.2.4 we cannot access the venue at the times we agreed with you and/or the venue provider;
5.2.5 our travel plans are disrupted or cancelled due to factors outside of our control; and
5.2.6 poor weather conditions.

6.1 We charge for our services on an estimates basis. This will be based on our best guess, from our experience, on how much our services will cost. If we can and you ask us for it, we will let you have a number of estimates (eg best case scenario, worst case scenario and likely scenario). We may charge you a lower or higher amount than stated in the estimate. Where we charge you a higher amount, this might occur for a number of reasons, in particular, if what you need us to do changes, or the amount of services you need us to carry out increases or is different from what we and you agreed before we started carrying out the services; or when we carry out the services, it becomes clear the extent of services we will need to carry out is different from what we agreed before we started carrying out the services and we could not have reasonably foreseen this. We provide estimates only, and do not give quotations or binding indications of how much we will charge. The services we have agreed to provide to you the estimate of our charges for doing and when payments are due are set out in clause 1
6.2 We accept payment by electronic bank transfer in to the bank account details provided on our invoice. We do not accept cheques.
6.3 You will be invoiced, and you must make payments in accordance with the dates set out in clause 1.
6.4 If your payment is not received by us under clause 7.3, we may:
6.4.1 charge interest on any balance outstanding at the rate of five percentage points per year above Barclays Bank plc’s base rate; and/or
6.4.2 refuse to continue to provide services to you until the payment is made.
6.5 The price of the services is in pounds sterling (£)(GBP).

7.1 You have the right to cancel this contract within 14 days without giving any reason.
7.2 The cancellation period will expire after 14 days from the day of the conclusion of the contract.
7.3 To exercise the right to cancel, you must inform us of your decision to cancel this contract by a clear statement (eg a letter sent by post, fax or email). You can use the model cancellation form set out in the box below, but it is not obligatory.

Cancellation form
To Lola Gardette Sanzey c/o lola@nomade-network.com:
I/We [*] hereby give notice that I/We [*] cancel my/our [*] contract of for the supply of the following service [*],
Ordered on [*]/received on [*],
Your name
Your address
Your signature (only if this form is notified on paper),
[*] Delete as appropriate

7.4 To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.
7.5 We will wait until the 14-day cancellation period in this clause 8 is over before we start to carry out the services, unless:
7.5.1 you want us to carry out the services during the 14-day cancellation period; and
7.5.2 we have agreed to do so.

8.1 If you cancel this contract, we will reimburse to you all payments received from you except where we are allowed to keep such payments such as where we have started carrying out the services within the 14-day cancellation period and you have asked or allowed us to begin providing services to you within the 14-day cancellation period.
8.2 We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to cancel this contract.
8.3 We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.

9.1 The Consumer Rights Act 2015 gives you certain legal rights (also known as ‘statutory rights’), for example:
9.1.1 the services are carried out with reasonable care and skill;
9.1.2 you must pay a reasonable price for the services, and no more if you and we haven’t fixed a price for the services; and
9.1.3 we must carry out the services within a reasonable time if you and we haven’t fixed a time for the services to be carried out.

10.1 Your legal rights under the Consumer Rights Act 2015 (also known as ‘statutory rights’), are set out at the top of this contract. They are a summary of some of your key rights. For more detailed information on your rights and what you should expect from us, please:
10.1.1 contact us using the contact details at the top of this page; or
10.1.2 visit the Citizens Advice website www.citizensadvice.org.uk or call 03454 04 05 06.
10.2 Nothing in this contract affects your legal rights under the Consumer Rights Act 2015 (also known as ‘statutory rights’). You may also have other rights in law.
10.3 Please contact us using the contact details at the top of this page, if you want:
10.3.1 us to repeat the services;
10.3.2 us to fix the services;
10.3.3 a price reduction; or
10.3.4 a refund.

11.1 If this contract is ended it will not affect our right to receive any money which you owe to us under this contract.

Your liabilities and obligations under this contract are joint and several.

13.1 Except for any legal responsibility that we cannot exclude in law (such as for death or personal injury) or arising under applicable laws relating to the protection of your personal information, we are not legally responsible for any:
13.1.1 losses that: were not foreseeable to you and us when the contract was formed; that were not caused by any breach on our part;
13.1.2 business losses; and
13.1.3 losses to non-consumers.

14.1 We will try to resolve any disputes with you quickly and efficiently.
14.2 If you are unhappy with:
14.2.1 the services;
14.2.2 our service to you generally; or
14.2.3 any other matter, please contact us as soon as possible.
14.3 If you and we cannot resolve a dispute using our internal complaint handling procedure, we will:
14.3.1 let you know that we cannot settle the dispute with you; and
14.3.2 give you certain information required by law about an alternative dispute resolution provider.
14.4 If you want to take court proceedings, the courts of the part of the United Kingdom in which you live will have non-exclusive jurisdiction in relation to this contract.
14.5 The laws of England and Wales will apply to this contract.

No one other than a party to this contract has any right to enforce any term of this contract.